Florida Realtors® Tech Helpline Expansion Now Reaches 725,000 Members

Florida Realtors® Tech Helpline Expansion Now Reaches 725,000 Members

Adds four more Realtor groups with nearly 12,000+ New Users in less than 100 days


ORLANDO, Fla., April 20, 2022 /PRNewswire/ — Florida Realtors’ Tech Helpline continues its expansion with the recent addition of four Realtor organizations and 11,900-plus members in just 98 days. Real estate’s No. 1 tech support service is now accessible by 725,000 members across the US and Canada.


The additions include the CCIM Institute (7,923 members), Northeast Tennessee Association of Realtors (1,654), Heartland Realtor Organization (1,371 members), and Three Rivers Association of Realtors (962 members), both in Illinois. These Realtor organizations’ members will receive free, unlimited access to all tech support services that Tech Helpline offers.


“Tech Helpline is a member benefit, and because every agent’s workflow today is dependent on technology, it’s often the favorite benefit offered to Realtor members,” says Margy Grant, Florida Realtors CEO.


Headshot of Margy Grant
Margy Grant, Florida Realtors CEO


All the new Realtor organization members recently gained access to Tech Helpline, owned and operated by Florida Realtors, with launches over the last two quarters.


Last month, Tech Helpline debuted its new mobile app that allows agents to connect quickly to a tech advisor while on the go. Available for iPhones and iPads in the Apple App store, the new app also is available for Android devices via Google Play.


Tech Helpline App graphic
The Tech Helpline mobile app allows agents to connect quickly to tech advisor. Available for iPhones and iPads in the Apple App store and for Android devices via Google Play.


Tech Helpline’s experts have more than 350+ years of combined IT experience. Last year, they provided tech support for more than 113,000 cases. Tech Helpline also supports Form Simplicity, which also is owned and operated by Florida Realtors. Serving more than 350,000 Realtors nationwide, Form Simplicity customers managed almost 2 million transaction sides in 2021.


As specialists in real estate agent technical needs, Tech Helpline offers bilingual support in English and Spanish. In addition, Tech Helpline delivers solutions for an enormous range of software and hardware issues agents encounter daily, from resolving email and Wi-Fi issues to connecting a wireless printer or Bluetooth headphones. Tech Helpline experts also provide advanced file recovery services, remove viruses and adware from devices, helps members recover from computer and mobile phone crashes, and more.


According to Grant, Tech Helpline’s popularity continues to skyrocket as more agents work remotely, becoming more dependent on technology to best serve their customers.


“We are helping more real estate agents solve a greater variety of tech challenges than ever before,” Grant noted. “We expect the growing popularity of Tech Helpline will continue as agents need less stress, and that’s what tech support delivers,” she added.

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